In order to provide you with the best possible online shopping experience, Perfect Moment offers a hassle-free ‘no questions asked’ returns policy. If for any reason you are not satisfied with your purchase, you can return your order to us for a refund. Please keep in mind the following conditions as well before you return an item:

Returns must be done within 14 calendar days of receipt and the items must be purchased from

If your order came in more than 1 carton and you want to return all the cartons you must work 1 carton at a time and only tick the products in the first carton first. Once you have ticked those print the label off then please repeat the procedure for subsequent cartons. This way you can print off multiple returns labels.

If you are uncertain please contact

Items must be unwashed and unworn with any related accessories and tags

SWIMWEAR: Swimsuits and bikini bottoms must be tried on over underwear, without removing the protective adhesive strip. Returns will not be accepted if this strip has been removed or if items are soiled and will be sent back to the customer.

As the parcel remains your responsibility until we receive it, please mail the return parcel with care! We suggest you place the item in the box and wrap or tape over to protect the garment